Heights family says mail dispute with carrier has led to months of missing mail

A local family is experiencing issues with their mail delivery. Problems arose when mail was not being placed in the mailbox as expected. The family took steps to facilitate easier delivery by relocating their mailbox.

Despite this effort, the situation has not improved. Important items have gone missing, including a settlement payment and a car tag.

Further details about the dispute and the family's experience are available from Click2Houston KPRC2 Local.